Frequently Asked Questions
We aim to provide you with all the information you need. If your questions aren’t addressed here, please don’t hesitate to reach out to us—we're here to help!
Q: I'm new to martial arts. What can I expect?
We offer a safe and welcoming environment for new students exploring martial arts. Our diverse team of coaches is trained to support your goals, whether you're pursuing martial arts as a hobby, career, or fitness journey. Our coaches will guide you in developing your skills at a pace that suits you.
Q: What should I wear?
Purchasing a gi or rash guard is not required to participate in our classes. We simply request that you wear a clean t-shirt along with shorts or sweatpants.
Q: I'm interested in your 7 Day Free Trial. How do I sign up?
Simply visit our Signup Page or click "Sign Up" in the top menu.
Fill out your details, emergency contact, and liability form, then scroll down to Memberships to select your trial option (like Kids Grappling or Unlimited Martial Arts).
This account lets you check in for classes, view schedules, and manage your account details anytime!
Q: How do I check in for classes?
You can check in using either the iPad Kiosk at Gym Location or the GymDesk Mobile App:
Option 1: iPad Kiosk at Gym Location:
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Wake & Unlock: Tap the iPad screen to turn on and slide the screen up to open.
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Search: Type your name in the search or enter your PIN.
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Select: Select your name in the search list.
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Confirm Class: Choose the class you're attending, and you’re good to go!
Option 2: GymDesk App (Fastest):
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Open the app on your phone and login.
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Tap the Check In button at the bottom navigation bar.
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Slide the bar to Check In for your specific class time.
Q: I’m looking to advance to the next level in my martial arts and fitness journey. Can I expect to achieve growth at HQ?
At HQ, we are dedicated to fostering growth for all members, regardless of their experience level or background. Our mission is to help you achieve your personal goals. With our diverse expertise and talent, we can create a tailored plan to meet your objectives.
Q: What is an Unlimited Membership?
An Unlimited Membership is a pricing option that gives you full, unrestricted access to any scheduled class in your membership category.
You can attend as often or as little as you like with no attendance requirements or session limits.
Q: What measures does HQ take to maintain a clean and healthy environment for members?
At HQ, we are committed to maintaining a clean and healthy environment for all members. We follow a strict cleaning schedule and use safe, effective products on all gym equipment. Additionally, Defense products are available on-site for members at no cost. We also encourage members to contribute to this effort by adhering to our cleaning and hygiene protocols.
Q: Where can I download the GymDesk app to check in for classes?
You can manage your membership, schedules, and check-ins directly from your phone:
Download for iOS (Apple App Store)